Diagnose problems, gather information, and fix common issues with Red Hat Enterprise Linux
The Red Hat Enterprise Linux Diagnostics and Troubleshooting course (RH342) provides system administrators with the tools and techniques they need to successfully diagnose, and fix, a variety of potential issues. Students will work through hands-on problems in various subsystems to diagnose and fix common issues.
Students will learn how to apply the scientific method to a structured form of troubleshooting. This approach is then used in troubleshooting various types of problems, including boot issues, hardware issues, storage issues, RPM issues, network issues, third-party application issues, security issues, and kernel issues. At the end of the course students can complete various comprehensive review labs to test their skills.
As a result of attending this course, students should be able to leverage the software development life-cycle process to plan, create, test, and provision host systems within an organization. Hence, this course is intended to develop the skills needed to prevent costly downtime due to system failure and quickly recover failed systems using analysis, diagnosis, and troubleshooting.
This course is based on Red Hat Enterprise Linux 8.4.
Course content summary
Use the scientific method to approach troubleshooting