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Master of Science in Service Management (MSc.SM)

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Offer Type

msc

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Medium

english and sinhala

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Method

Part time

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Duration

2 years

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Location

Colombo

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Commencement

soon

Description

The MSc.SM program at the Institute of Human Resource Advancement, University of Colombo, is a prestigious postgraduate degree that equips students with skills for excelling in the service industry. It covers service marketing, customer relations, innovation, and strategic management. With experienced faculty and a focus on practical learning, graduates are prepared for leadership roles and making a significant impact in the service sector.

Learning Outcomes

  • To facilitate to development of skills to thrive and contribute to the services sector.
  • To promote customer-oriented managerial competencies.
  • To develop entrepreneurial skills in the service industry.
  • To improve the ability to analyze and evaluating service business processes.
  • To improve the performance and quality of human resources in services.

Program Medium: Sinhala and English

Program Schedule: We offer a comprehensive program on weekends, combining online and physical lectures held from 8.00 a.m. to 5.00 p.m.

Target Group

The Master of Science in Service Management (MSc.SM) program at the Institute of Human Resource Advancement, University of Colombo, is designed for recent graduates, working professionals, entrepreneurs, mid-career professionals, industry practitioners, and international students seeking specialized knowledge and skills in service management. The program equips students with expertise in service marketing, customer relations, innovation, and strategic management, preparing them for leadership roles and career advancement in the thriving service industry.

Entry Qualifications

Possesses any one of the following qualifications:

Bachelor’s (Honors) Degree in any field of study with one (01) year of work experience in a managerial or similar capacity.
Bachelor’s Degree in any field of study with two (02) years of work experience in a managerial or similar capacity.

OR Postgraduate Diploma with three (03) years of working experience in a managerial or similar capacity.

OR One of the following professional qualifications with two (02) years of work experience in a managerial or similar capacity.

  1. Attorney at Laws
  2. Member of the Institute of Chartered Accountants of Sri Lanka (ACA)
  3. Member of Chartered Institute of Management Accountants (ACMA)
  4. Member of Associate Certified Chartered Accountants (ACCA)
  5. Member of Chartered Institute of Marketing (UK)
  6. Member of Sri Lanka Institute of Marketing
  7. Member of Certified Management Accountants (CMA)
  8. Associate Member of the Institute of Personal Management Sri Lanka (AMIPMSL)

OR Two (02) years of working experience in a managerial or similar capacity with one of the following Qualifications.

  1. Advanced National Diploma in Technology
  2. Diploma in Accounting at Technical Colleges
  3. Diploma in Commerce at Technical Colleges
  4. National Diploma in Technology (NDT)
  5. Higher National Diplomas at SLIATE
  6. National Diploma in Engineering Science (NDES)

AND has demonstrated competence in the field relevant to the program and potential for future career development;

AND A good knowledge English language.

Details

Last Updated On: January 30th, 2024 at 2:25 pm
Program Type:Management
Method:Part time
medium:english and sinhala
commencement:soon
duration:2 years
Location:Colombo

Features

  • Alumni Association
  • ATM
  • Cafeteria
  • Clubs and Societies
  • Gymnasium
  • Labs
  • Library
  • Medical Facilities
  • Parking
  • Recreation Area
  • Relaxation Area
  • Sports and Outdoor Activities
  • Student Center
  • Study Area
  • Wi-Fi

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