,

ITIL® 4 Foundation

This property is marketed by

InnoventSys

Member Since: 3 months
94777849438
WhatsApp
https://degree.lk/wp-content/themes/propertya-child/libs/images/type.png

Offer Type

foundation-course

https://degree.lk/wp-content/themes/propertya-child/libs/images/medium.png

Medium

NG

https://degree.lk/wp-content/themes/propertya-child/libs/images/method.png

Method

NG

https://degree.lk/wp-content/themes/propertya-child/libs/images/duration.png

Duration

00 NG

https://degree.lk/wp-content/themes/propertya-child/libs/images/location.png

Location

Colombo

https://degree.lk/wp-content/themes/propertya-child/libs/images/time.png

Commencement

Soon

Description

The ITIL® 4 Foundation course fundamentally targets the participants in the IT and business domains who wish to take first steps in service management or who are familiar with earlier versions of ITIL® and/or other sources of industry best practice and wish to learn about ITIL® 4. This course and the related certification can be beneficial for the following roles:

  • IT Support Staff
  • IT Consultants
  • Business Managers
  • Business Process Owners
  • IT Developers
  • Service Providers
  • System Integrators
  • Anyone working in a DevOps team

 

Participant Prerequisites

At the end of this course, participants will be able to:

  • Understand the key concepts of ITIL® service management.
  • Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management.
  • Understand the four dimensions of ITIL® service management.
  • Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect.
  • Understand the key concepts of continual improvement.
  • Learn the various ITIL® practices and how they contribute to value chain activities.
 
Course Objectives

At the end of this course, you will be able to:
• Comprehend Service Management as a practice
• Understand the Service Lifecycle
• Know the generic concepts and definitions
• Understand the key principles and models used behind selected         processes
• Identify the selected processes
• Understand the selected functions and roles
• Comprehend the technology and architecture of the Service Lifecycle
• Comprehend competence and training

Details

Last Updated On: February 9th, 2024 at 2:47 pm
Method:NG
medium:NG
commencement:Soon
duration:00 NG
Location:Colombo

Features

  • Alumni Association
  • Book Shop
  • Cafeteria
  • Clubs and Societies
  • Labs
  • Library
  • LMS
  • Medical Facilities
  • Parking
  • Recreation Area
  • Relaxation Area
  • Student Center
  • Study Area
  • Wi-Fi

Statistics

Schedule a Call

Similar Programs

AWS Certified Solutions Architect – Associate

InnoventSys (Pvt) Ltd, Park Street, Colombo, Sri Lanka

Beds NG
Baths NG
Size 0 NG

AWS Certified Developer – Associate

InnoventSys (Pvt) Ltd, Park Street, Colombo, Sri Lanka

Beds NG
Baths NG
Size 0 NG

CSPO – Certified Scrum Product Owner

InnoventSys (Pvt) Ltd, Park Street, Colombo, Sri Lanka

Beds NG
Baths NG
Size 2 Days

CSM – Certified Scrum Master

InnoventSys (Pvt) Ltd, Park Street, Colombo, Sri Lanka

Beds NG
Baths NG
Size 0 NG

POPM – SAFe 5.0 Product Owner / Product Manager

InnoventSys (Pvt) Ltd, Park Street, Colombo, Sri Lanka

Beds NG
Baths NG
Size 2 Days

SSM – SAFe 5.0 Scrum Master

InnoventSys (Pvt) Ltd, Park Street, Colombo, Sri Lanka

Beds NG
Baths NG
Size 2 Days

Write a Review

You should logged in first to add a review.

Compare programs
Add programs to compare.