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Certificate in Hotel Front Office Operations

This property is marketed by

ETS Campus

Member Since: 1 year
94766 650850
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Offer Type

best-certificate-courses

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Medium

english

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Method

Depends

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Location

kegalle

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Commencement

soon

Description

To give a basic understanding of the Front Office operations to students whose desire is to work in the hospitality industry as future Front Office Professionals.

Units

 
Unit ID Unit Name
001 Introduction to catering and hospitality industry
002 Personal hygiene and grooming
003 Occupational Health and safety, HIV/AIDS awareness
004 Customer care and service quality
005 Fire prevention and dealing with emergency
006 Introduction to department
007 Telephone handling
008 Deal with reservation process
009 Deal with arrivals
010 Deal with departure
011 Prepare and deal with guest folio and accounts
012 Exchange foreign encashment and TC
013 Computer
014 Communication Skills

Details

Last Updated On: January 30th, 2024 at 2:10 pm
Program Type:Tourism & Hospitality
Method:Depends
medium:english
commencement:soon
Location:kegalle

Address

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Features

  • Alumni Association
  • Cafeteria
  • Clubs and Societies
  • Library
  • Parking
  • Recreation Area
  • Relaxation Area
  • Sports and Outdoor Activities
  • Student Center
  • Study Area
  • Wi-Fi

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