IATA - TRAVEL AGENT FEES: BEST PRACTICES COURSE (CANADA) - Best Degree Programs & Courses | Most Popular in Sri Lanka

This property is marketed by

LOUIS PRESTON

Member Since: 1 year

94114758780

https://degree.lk/wp-content/themes/propertya-child/libs/images/type.png

Offer Type

best-certificate-courses

Medium

english

Method

Part time

Duration

3 months

Location

Colombo

https://degree.lk/wp-content/themes/propertya-child/libs/images/time.png

Commencement

soon

ABOUT

A fee-based business model is essential for travel agencies and significantly enhances their profitability. In this course you will learn the general trends and best practices in the implementation or setting of agency fees, the various types of fees collected by travel agencies, and the best way to communicate them to customers.

This course also explains the evolution in the role of the travel agent, the airline industry business model, and the role of the travel customer. Additionally, it communicates complex information, such as how to compute, market, explain, defend, and ultimately charge transaction fees, and will prepare you for this course examination.

WHAT YOU WILL LEARN

Upon completing this course you will be able to:

Explain the changing environment of the airline industry and travel consumer
Define sales cycles and utilize them to their advantage
Convey the importance of attitude within the workplace
Describe the revenue, merchant, and consultant models
Build an agency environment suitable to the implementation of service fees
Calculate costs and ROI associated with providing services
Differentiate between costs associated with corporate and leisure travel
Determine key revenue generators, and how they contribute to increasing the bottom-line
Explain the benefit of IATA’s TASF solution

COURSE FORMAT: THIS IS A SELF-STUDY IATA ELEARNING COURSE

This course requires approximately 2.5 hours of study, to be completed within six months.
All candidates will be given one attempt to successfully complete the final exam.
To successfully pass the exam, the student must achieve a grade of 70% or higher.
Upon successful completion of the exam, you will be awarded an e-Certificate available for you to print for your records.

KEY TOPICS

Evolving airline and travel consumer environment
Customer retention and loyalty
Sales cycles and agency culture
Revenue, merchant, and consultant models
Cost structures, calculation and ROI
Time Management
Pricing, fees, and revenue generation
Packaging and value-added services
IATA’s BSP and TASF systems

WHO SHOULD ATTEND

Travel industry entrepreneurs
Travel agency employees and managers
Airline ticketing agents and managers
Air fares and ticketing specialists

CERTIFICATE AWARDED

An IATA Certificate is awarded to participants successfully passing the final exam.

ADDITIONAL INFORMATION

This self-study eLearning course is a quick and flexible training method that allows you to learn using short, interactive modules.
Order online to receive access to this course on our eLearning platform.
You may enrol at an IATA Authorized Training Center to study these materials with the help of a local trainer.